Name: Tim Rouzee
Launched Their Dental Fix Rx Franchise (Month/Year): October 2014
Service Area: Metro Denver and Aurora, Colorado
After 28 years in the beverage business running a distributorship of beer in western Nebraska, Tim Rouzee was ready to own his own business and be part of developing a concept in a niche market. Tim’s wife worked with career coaches, created a job profile, and came across the franchise opportunity with Dental Fix Rx. Because of Tim’s handiness and strong sales skills, she thought the franchise was the perfect fit for him. She had a good eye. The business opportunity was a breath of fresh air for Tim and he has already accomplished tremendous growth. This year especially, he’s seen steady increases in sales. Tim has built a reputation in the Denver and Aurora community by establishing a core customer base that appreciates his support. His goal is to add another employee by the end of this year.
- Q: Where did you get most of your advice/do most of your research? Any training resources from corporate that you found to be extremely useful?
After my wife discussed the opportunity with me, we started looking online and calling franchise owners to learn about their experiences. We liked the concept of Dental Fix and I also have a friend that was a doctor in Nebraska, who had dental equipment serviced by a franchisee and was treated him well, so I thought the reverse side must be just as good. Becoming a Dental Fix franchise owner also had a very quick turnaround time: we discovered the franchise in July, attended a Discovery Day in August, and I signed my franchise agreement that day to begin training.
- Q: What were the most unexpected challenges of opening your franchise?
Even though it’s a franchise, you are starting a business from the ground up. When I began to establish my service area, there was only one Dental Fix franchisee in Colorado Springs: no one in Denver had heard of Dental Fix until I brought it to the market. It’s been a blessing for me to have another franchisee nearby. Three weeks before I started, I met him in Florida for training and I now call him my partner even though he owns and operates his own franchise. Some jobs require two people so we often work close together – it’s been a great system for us.
- Q: What advice do you have for individuals who want to own their own franchise?
It’s a lot of hard work, but very rewarding when you see your franchise grow and progress to what you hoped it would be. It doesn’t happen overnight: some nights I’ll be awake at 10 pm in my garage working on a piece of equipment. It’s a challenge, but you must work hard to get ahead.
- How has the Dental Fix franchise changed your life for the better?
Owning my own business, setting my own hours, and being able to arrange top priority items is the best. You get to work for yourself and the satisfaction of that is what has changed my life.
ABOUT DENTAL FIX RX:
Founded in 2009, Dental Fix Rx is a fast-growing mobile dental equipment repair service franchise that is revolutionizing the dental service industry by delivering immediate, on-demand equipment service, hand-piece repairs and cost-effective consumable products through its network of highly-trained franchise professionals. With local franchise owners serving businesses within their market, Dental Fix Rx completes repairs on-site from mobile repair centers that are equipped to fix a wide range of equipment found in any practice – from compressors to chair upholstery. The company has granted more than 250 franchises territories that service over 18,000 customers throughout North America. For more information, visit www.dentalfixrx.com. For franchise information, call (855) 242-5230 or visit www.dentalfixrx.com/franchise/.